Terms and Conditions
Last updated: January 08, 2025
Agreement to Legal Terms
By accessing and using the services provided by Jhilke Logistics ('Company', 'we', 'us', 'our'), a logistics company based in Nepal, you agree to be bound by these terms and conditions. Our services include the website https://jhilkelogistics.com, the Jhilke Logistics mobile app, and any related products or services. If you do not agree with these terms, you must discontinue using the services immediately.
Services Overview
Jhilke Logistics specializes in reliable parcel delivery services across Nepal. We partner with merchants nationwide to offer secure, efficient, and timely solutions for businesses and individuals. Our services include real-time tracking, secure handling, and seamless delivery, tailored to Nepal's unique geography and market needs.
Modifications to Legal Terms
We reserve the right to update these terms at any time. If we make any changes, we will provide prior notice of the scheduled changes. The modified terms will be effective once posted on the site or communicated via email to jhilkelogistics@gmail.com. By continuing to use the services after the effective date of any changes, you accept the modified terms.
Eligibility
The services are intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the services. If you are a minor, your parent or guardian must read and agree to these terms before you use the services.
1. Our Services
We provide parcel delivery, real-time tracking, secure handling, and end-to-end logistics solutions across Nepal.
2. Intellectual Property Rights
All content, designs, and intellectual property on our website and app are owned by Jhilke Logistics.
3. User Representations
By using our services, you confirm that the information you provide is accurate, complete, and up to date.
4. User Registration
To access certain features, users must create an account, providing accurate details and maintaining security of login credentials.
5. Purchases and Payment
Services and products available on our platform require payment as per the listed terms. Payments must be made using approved methods.
6. Subscriptions
Certain services may be subscription-based, and terms will apply as per the specific subscription package chosen.
7. Software
Any software used in connection with the services is licensed, not sold, and remains the property of Jhilke Logistics.
8. Prohibited Activities
Users may not engage in illegal, harmful, or disruptive activities while using our services.
9. User-Generated Contributions
Content uploaded or submitted by users must comply with our terms and should not infringe on others' rights.
10. Contribution Licence
By submitting content, you grant us a license to use, display, and distribute it as part of our services.
11. Guidelines for Reviews
Any reviews or feedback provided must be honest, respectful, and free from inappropriate content.
12. Mobile Application Licence
You are granted a limited, non-exclusive license to use our mobile app, subject to these terms.
13. Services Management
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
14. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for how we collect, use, and protect your data.
15. Term and Termination
We may suspend or terminate your access if you violate our terms. You can terminate your account at any time.
16. Modifications and Interruptions
We reserve the right to modify or interrupt services without prior notice, though we aim to minimize disruption.
17. Governing Law
These terms will be governed by the laws of Nepal, without regard to its conflict of law principles.
18. Dispute Resolution
Any disputes will be resolved through arbitration in Kathmandu, Nepal, unless otherwise agreed.
19. Corrections
We may correct errors in content or services without prior notice and will not be liable for such corrections.
20. Disclaimer
Our services are provided "as is" without warranties, express or implied, regarding accuracy, functionality, or availability.
21. Limitations of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
22. Indemnification
You agree to indemnify and hold us harmless from any claims arising from your use of our services.
23. User Data
We may collect personal data as outlined in our Privacy Policy, which users consent to by using the services.
24. Electronic Communications, Transactions, and Signatures
By using our services, you consent to receive electronic communications, which are legally binding.
25. Miscellaneous
Any part of these terms deemed unenforceable will be severed, and the remaining provisions will remain in effect.
26. Contact Us
For any inquiries, you can reach us via phone at +977 9843927360, email at jhilkelogistics@gmail.com, or mail to our address: Narephat, Kathmandu, Bagmati 447700, Nepal.
By using our services, you agree to these terms. Please keep a copy for your records.